Frequently asked questions
Do you accept exchanges?
Yes! If you want to swap an item for a different size or style, just reach out to us at support@azatti.com and we’ll guide you through the exchange process.
How long does delivery take?
Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days. Your order should arrive within 4–9 business days. As soon as your parcel is on its way, you’ll receive a tracking link so you can follow it in real time.
Do you offer free shipping?
Absolutely. Every order ships for free, no minimums or extra conditions. We want receiving your items to be simple and worry-free.
Can I update or cancel my order?
If your order hasn’t been shipped yet, we can often make changes or cancel it. Contact us as soon as possible at support@azatti.com and we’ll do our best to assist.
Is my personal and payment information safe?
Yes. Keeping your data secure is a top priority. Azatti never stores your sensitive information, and all transactions are encrypted for maximum safety.