Refund policy

At Azatti, we want you to love every piece you choose. Shopping with confidence is important to us, and if something isn’t quite right, we make returns and refunds simple and straightforward.

You have 60 days from the delivery date to request a return. To be eligible, items must be unused, in their original condition, and include all packaging. There are no restocking fees, so you can shop without worry.

To start a return, please contact us at support@azatti.com with your order number. We will guide you through the next steps and provide any necessary details.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.

If you would like an exchange instead of a refund, simply mention this in your return request. We are happy to accommodate exchanges whenever possible.

Once we receive and inspect your returned items, refunds are processed within 7 business days. Please note that your bank or payment provider may take additional time to complete the transfer.

We aim to make your shopping experience smooth and enjoyable. If you have any questions or need assistance, don’t hesitate to reach out at support@azatti.com. Our team is always happy to help.